Returns & Exchanges

Returns & Exchanges Conditions

For whatever reason you are not satisfied with the product(s), please let us know within 14 days after reception of delivery.

Delivered goods can not be returned or exchanged without the prior approval of KAOBA.ch (Morales Gruppe). Returns from the customer approved by us will be credited at the retail price.

Each product should be returned in perfect condition, unworn, with tags attached and in its original packaging.

For hygiene purposes, we do not accept returns or exchanges of panties except when there is a manufacturing defect.

Your money will be refunded within 10 business days after KAOBA.ch (Morales Gruppe) receives the item. All returns are at the expense and risk of the buyer.

Exchanges:

1. Exchanges for products worth the same value: There will be no additional charge or refund.

2. Exchanges for products with a lesser amount: The difference will be credited back to the card used for the original transaction or to your Paypal account. Please allow 5 to 10 business days for this amount to reflect in your account.

3. Exchanges for products with a greater amount: The difference will be charged to the card used for the original transaction or to your Paypal account

 

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